We advise all visitors to the island to ensure that you have full travel insurance in addition to your EHIC Card (European Health Insurance Card – valid at state institutions), as the EHIC will not cover medical repatriation or any non-urgent treatment.
The EHIC card is not valid for any private medical institutions, but is accepted at the Corfu General Hospital and state run health clinics.
For minor claims and treatment we accept payment of your expenses by either cash or credit card. Alternatively you may provide your travel insurance documents.
Documents required for initiating a claim on your behalf are copies of
- your insurance policy
- your flight tickets, or holiday booking confirmation, showing dates of travel – both ways
- your passport or ID card
In case of medical emergency you should contact the 24 hour assistance company on your insurance policy for advice. On some policies the patient is responsible for payment of an excess, the amount of which will be stated on your insurance policy.
We are willing to follow the instructions of your assistance company, in accordance with the terms and conditions of your insurance policy.
We are prepared to accept an agreed level of payment guarantee on your behalf for your medical costs incurred. In the unlikely event that your insurance company refuses direct cover on your behalf, you must be aware that the patient is ultimately responsible for incurred costs of medical treatment.
If you wish to participate in extreme sports/activities ensure your insurance provides adequate cover.
If you have any questions regarding your medical claim, please feel free to ask any member of our reception staff.